
Privacy Policy
1. Introduction
Infosware Pvt. Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://infosware.in (the "Site") or use our software development and IT consulting services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
2. Information We Collect
2.1 Personal Data
We may collect personal information that you voluntarily provide to us when you:
- Fill out consultation or contact forms
- Subscribe to our newsletter
- Apply for a job position
- Request a quote for services
- Create an account on our platform
The personal information we collect may include:
- Name – First and last name
- Email Address – For communication and marketing
- Phone Number – For consultation and support
- Company Name – To understand your business needs
- Job Title – For career applications
- Project Details – Information about your software requirements
2.2 Automatically Collected Data
When you visit our Site, we may automatically collect certain information, including:
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent, click patterns
- Cookies: See our Cookie Policy section below
- Referral Source: How you found our website
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Service Delivery: To provide and manage our software development services
- Communication: To respond to inquiries and send project updates
- Marketing: To send promotional materials (with opt-out option)
- Improvement: To analyze and improve our website and services
- Legal Compliance: To comply with applicable laws and regulations
- Recruitment: To process job applications
- Security: To protect against unauthorized access and fraud
4. Legal Basis for Processing (GDPR)
If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data and context. We process your information because:
- You have given us consent (e.g., for marketing emails)
- The processing is necessary for our contract with you
- We have a legal obligation to process the data
- The processing is in our legitimate interests
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
- Service Providers: Third-party vendors who help us operate our business (e.g., hosting, email delivery)
- Legal Authorities: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or asset sale
- With Your Consent: When you explicitly agree to sharing
6. Data Security
We implement industry-standard security measures to protect your personal information:
- SSL/TLS encryption for data transmission
- Secure servers with firewall protection
- Regular security audits and updates
- Access controls and authentication protocols
- Data backup and disaster recovery procedures
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of your data
- Rectification: Correct inaccurate information
- Erasure: Request deletion of your data
- Restriction: Limit how we use your data
- Portability: Receive your data in a structured format
- Objection: Object to certain processing activities
- Withdraw Consent: Opt out of marketing communications
To exercise these rights, please contact us at privacy@infosware.in.
9. Cookie Policy
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use the following types of cookies:
- Essential Cookies: Required for site functionality
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Used for targeted advertising
- Functional Cookies: Remember your preferences
You can control cookies through your browser settings. However, disabling cookies may affect site functionality.
10. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
12. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We take appropriate safeguards to ensure your data is protected according to this policy when transferred internationally.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
14. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Infosware Pvt. Ltd.
Sector 3, Noida, Uttar Pradesh - 201301
Email: privacy@infosware.in
Phone: +91 9667661934
15. Grievance Officer (India)
In accordance with Indian IT Act and rules, the Grievance Officer for Infosware is:
[Name]
Email: grievance@infosware.in
Phone: +91 9667661934
Response Time: Within 30 days of complaint receipt